Enhanced search precision

Making it easier to find the right provider

Overview

I partnered with product designers and UX researchers from the Member Experience team to create a prototype for testing new search filters.

Role

Design Technologist

Technologies

React, Sass, JavaScript, HTML

Refining our results

My role on this project was to build a prototype for the Member Experience team that tested a new method for filtering search results when finding a new dentist.

The previous version of search filters were hidden by default, not widely used, and extremely clunky. The filters were also not components that could be shared across product experiences.

With this redesign, the team wanted to expose the most relevant filters, increase the usability, and provide a better modal experience for less used filters. The team also wanted to try hiding the results map by default as many users indicated it is not very helpful.

Try out the new filters
Password: uxresearch06

Some things to try:

  • Enter any zip code
  • Select “All” plans
  • Try using the filters to find a provider who: is accepting new patients, within 15 miles, has an orthodontist specialty, has a 5 star yelp rating, and has Saturday hours. The results should be magical 🪄✨

Note: No real user data was used in the prototype